.page-faq {
  --faq-line: rgba(36, 26, 21, 0.13);
  --faq-ink-soft: #4a372c;
  --faq-shadow: 0 14px 30px rgba(36, 26, 21, 0.14);
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  padding: clamp(2.25rem, 6vw, 4.25rem) 0 clamp(2.75rem, 7vw, 5rem);
  background:
    radial-gradient(115% 85% at 8% 0%, rgba(97, 242, 208, 0.18) 0%, rgba(97, 242, 208, 0) 58%),
    radial-gradient(95% 80% at 96% 12%, rgba(255, 107, 58, 0.2) 0%, rgba(255, 107, 58, 0) 62%),
    linear-gradient(152deg, var(--night) 0%, var(--navy) 64%, #0a2a42 100%);
  color: var(--cream);
}

.page-faq .faq-hero__marker {
  position: absolute;
  right: clamp(0.5rem, 4vw, 4rem);
  top: clamp(0.5rem, 2vw, 1.5rem);
  font-size: clamp(5rem, 19vw, 13rem);
  line-height: 1;
  font-weight: 700;
  letter-spacing: -0.04em;
  color: rgba(97, 242, 208, 0.09);
  transform: rotate(-5deg);
  pointer-events: none;
  user-select: none;
}

.page-faq .faq-hero__inner {
  position: relative;
  z-index: 1;
}

.page-faq .faq-hero__eyebrow {
  margin: 0 0 0.9rem;
  font-size: 0.78rem;
  letter-spacing: 0.16em;
  color: var(--cyan);
}

.page-faq .faq-hero__title {
  margin: 0;
  max-width: 20ch;
  font-family: var(--font-head);
  font-size: clamp(1.85rem, 6.4vw, 3.35rem);
  font-weight: 800;
  line-height: 1.16;
  letter-spacing: -0.02em;
}

.page-faq .faq-hero__lead {
  margin: 1.15rem 0 0;
  max-width: 58ch;
  font-size: clamp(0.95rem, 2.4vw, 1.05rem);
  line-height: 1.9;
  color: rgba(247, 232, 214, 0.82);
}

.page-faq .faq-hero__meta {
  display: flex;
  flex-wrap: wrap;
  gap: 0.55rem;
  margin: 1.6rem 0 0;
  padding: 0;
  list-style: none;
}

/* ---------- 分类入口 ---------- */
.page-faq .faq-cats {
  padding: clamp(2.25rem, 6vw, 4rem) 0 clamp(2.25rem, 5vw, 3.5rem);
  background: var(--cream);
  color: var(--ink);
}

.page-faq .faq-cats__head {
  margin-bottom: 1.5rem;
}

.page-faq .faq-cats__list {
  display: flex;
  gap: 0.75rem;
  margin: 0;
  padding: 0 0 0.5rem;
  list-style: none;
  overflow-x: auto;
  scroll-snap-type: x proximity;
  -webkit-overflow-scrolling: touch;
}

.page-faq .faq-cat {
  display: flex;
  flex-direction: column;
  gap: 0.3rem;
  min-width: 208px;
  padding: 1rem 1.1rem;
  border: 1px solid var(--paper-shadow);
  border-radius: var(--radius-md);
  background: var(--mist);
  color: var(--ink);
  text-decoration: none;
  scroll-snap-align: start;
  transition: transform 0.25s var(--ease), box-shadow 0.25s var(--ease), background-color 0.25s var(--ease);
}

.page-faq .faq-cat:hover,
.page-faq .faq-cat:focus-visible {
  transform: translateY(-3px);
  background: #ffffff;
  box-shadow: var(--faq-shadow);
}

.page-faq .faq-cat:focus-visible {
  outline: 2px solid var(--navy);
  outline-offset: 3px;
}

.page-faq .faq-cat__num {
  font-size: 0.75rem;
  letter-spacing: 0.08em;
  color: var(--red);
}

.page-faq .faq-cat__title {
  font-family: var(--font-head);
  font-size: 1rem;
  font-weight: 700;
  line-height: 1.4;
}

.page-faq .faq-cat__desc {
  font-size: 0.82rem;
  line-height: 1.6;
  color: var(--slate);
}

.page-faq .faq-path {
  display: block;
  width: 100%;
  height: clamp(46px, 8vw, 86px);
  margin: clamp(1rem, 3vw, 1.75rem) 0 0;
}

.page-faq .faq-cats__figure {
  margin: clamp(1.25rem, 3vw, 2rem) 0 0;
}

.page-faq .faq-cats .media-frame {
  position: relative;
  overflow: hidden;
  border-radius: var(--radius-md);
  background: linear-gradient(140deg, var(--navy), var(--night));
}

.page-faq .faq-cats .media-frame__img,
.page-faq .faq-group .media-frame__img {
  display: block;
  width: 100%;
  height: 100%;
  max-width: 100%;
  object-fit: cover;
}

/* ---------- 问答主体 ---------- */
.page-faq .faq-body {
  padding: clamp(1.75rem, 5vw, 3.25rem) 0 clamp(3rem, 7vw, 5rem);
  background: var(--cream);
  color: var(--ink);
}

.page-faq .faq-body__grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: clamp(1.5rem, 4vw, 2.75rem);
  align-items: start;
}

.page-faq .faq-side__panel {
  padding: 1rem;
  border: 1px solid var(--paper-shadow);
  border-radius: var(--radius-md);
  background: rgba(255, 255, 255, 0.7);
}

.page-faq .faq-side__title {
  margin: 0 0 0.6rem;
  padding-bottom: 0.6rem;
  border-bottom: 1px solid var(--paper-shadow);
  font-size: 0.75rem;
  letter-spacing: 0.16em;
  color: var(--red);
}

.page-faq .faq-side__list {
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-side__list li + li {
  margin-top: 0.15rem;
}

.page-faq .faq-side__link {
  display: grid;
  grid-template-columns: 2rem minmax(0, 1fr);
  align-items: baseline;
  gap: 0.45rem;
  padding: 0.6rem 0.7rem;
  border-radius: var(--radius-sm);
  color: var(--ink);
  font-size: 0.9rem;
  line-height: 1.55;
  text-decoration: none;
  transition: background-color 0.2s var(--ease), color 0.2s var(--ease);
}

.page-faq .faq-side__link span {
  font-size: 0.75rem;
  letter-spacing: 0.06em;
  color: var(--red);
}

.page-faq .faq-side__link:hover,
.page-faq .faq-side__link:focus-visible {
  background: var(--mist);
  color: var(--navy);
}

.page-faq .faq-side__link:focus-visible {
  outline: 2px solid var(--navy);
  outline-offset: 2px;
}

.page-faq .faq-side__note {
  margin: 0.75rem 0 0;
  padding: 0 0.25rem;
  font-size: 0.8rem;
  line-height: 1.7;
  color: var(--slate);
}

.page-faq .faq-group {
  scroll-margin-top: 108px;
}

.page-faq .faq-group + .faq-group {
  margin-top: clamp(2rem, 5vw, 3.25rem);
  padding-top: clamp(1.5rem, 4vw, 2.5rem);
  border-top: 1px solid var(--faq-line);
}

.page-faq .faq-group__head {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  align-items: baseline;
  gap: 0.3rem 0.9rem;
  margin-bottom: 1.25rem;
}

.page-faq .faq-group__num {
  grid-row: span 2;
  font-size: clamp(1.9rem, 5vw, 2.6rem);
  font-weight: 700;
  line-height: 1;
  letter-spacing: -0.03em;
  color: var(--red);
}

.page-faq .faq-group__title {
  margin: 0;
  font-family: var(--font-head);
  font-size: clamp(1.22rem, 3.4vw, 1.6rem);
  font-weight: 700;
  line-height: 1.35;
  letter-spacing: -0.01em;
}

.page-faq .faq-group__note {
  margin: 0;
  max-width: 64ch;
  font-size: 0.9rem;
  line-height: 1.8;
  color: var(--slate);
}

.page-faq .faq-group__figure {
  margin: 1.35rem 0 0;
}

.page-faq .faq-group .media-frame {
  position: relative;
  overflow: hidden;
  border-radius: var(--radius-md);
  background: linear-gradient(150deg, var(--navy), var(--night));
}

/* ---------- 折叠问答 ---------- */
.page-faq .qa {
  border: 1px solid var(--paper-shadow);
  border-radius: var(--radius-md);
  background: rgba(255, 255, 255, 0.66);
  overflow: hidden;
  transition: border-color 0.25s var(--ease), box-shadow 0.25s var(--ease), background-color 0.25s var(--ease);
}

.page-faq .qa + .qa {
  margin-top: 0.7rem;
}

.page-faq .qa[open] {
  background: #ffffff;
  border-color: rgba(13, 53, 82, 0.28);
  box-shadow: 0 12px 26px rgba(36, 26, 21, 0.08);
}

.page-faq .qa__summary {
  display: grid;
  grid-template-columns: 2.9rem minmax(0, 1fr) 1.3rem;
  align-items: baseline;
  gap: 0.5rem;
  padding: 0.9rem 1.05rem;
  cursor: pointer;
  list-style: none;
  font-family: var(--font-head);
  font-size: 0.98rem;
  font-weight: 600;
  line-height: 1.65;
  color: var(--ink);
  transition: background-color 0.2s var(--ease);
}

.page-faq .qa__summary::-webkit-details-marker {
  display: none;
}

.page-faq .qa__summary::after {
  content: "+";
  justify-self: end;
  font-family: var(--font-mono);
  font-size: 1.1rem;
  line-height: 1;
  color: var(--red);
  transition: color 0.2s var(--ease);
}

.page-faq .qa[open] .qa__summary::after {
  content: "−";
  color: var(--navy);
}

.page-faq .qa__summary:hover {
  background: var(--mist);
}

.page-faq .qa__summary:focus-visible {
  outline: 2px solid var(--navy);
  outline-offset: -2px;
}

.page-faq .qa__num {
  font-size: 0.74rem;
  letter-spacing: 0.04em;
  color: var(--slate);
}

.page-faq .qa__a {
  margin-top: 0.6rem;
  padding: 0.9rem 1.05rem 1.1rem;
  border-top: 1px dashed var(--paper-shadow);
  font-size: 0.9rem;
  line-height: 1.85;
  color: var(--faq-ink-soft);
}

.page-faq .qa__a p {
  margin: 0;
}

.page-faq .qa__a p + p,
.page-faq .qa__a p + ol,
.page-faq .qa__a ol + p {
  margin-top: 0.7rem;
}

.page-faq .qa__steps {
  display: grid;
  gap: 0.45rem;
  margin: 0.6rem 0 0;
  padding: 0;
  list-style: none;
  counter-reset: qa-step;
}

.page-faq .qa__a > p:first-child + .qa__steps {
  margin-top: 0.7rem;
}

.page-faq .qa__steps li {
  display: grid;
  grid-template-columns: 1.85rem minmax(0, 1fr);
  align-items: baseline;
  gap: 0.55rem;
  counter-increment: qa-step;
  font-size: 0.88rem;
  line-height: 1.75;
}

.page-faq .qa__steps li::before {
  content: counter(qa-step, decimal-leading-zero);
  padding: 0.08rem 0;
  border-radius: var(--radius-sm);
  background: var(--mist);
  color: var(--navy);
  font-family: var(--font-mono);
  font-size: 0.72rem;
  line-height: 1.5;
  text-align: center;
}

/* ---------- 人工支持 ---------- */
.page-faq .faq-contact {
  padding: clamp(2.25rem, 6vw, 4.25rem) 0 clamp(2.5rem, 6vw, 4.5rem);
  background:
    radial-gradient(90% 70% at 100% 0%, rgba(255, 107, 58, 0.18) 0%, rgba(255, 107, 58, 0) 60%),
    linear-gradient(160deg, var(--navy) 0%, var(--night) 92%);
  color: var(--cream);
}

.page-faq .faq-contact__grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: clamp(1.5rem, 4vw, 2.5rem);
  align-items: start;
}

.page-faq .faq-contact__eyebrow {
  margin: 0 0 0.7rem;
  font-size: 0.75rem;
  letter-spacing: 0.16em;
  color: var(--cyan);
}

.page-faq .faq-contact__title {
  margin: 0;
  font-family: var(--font-head);
  font-size: clamp(1.4rem, 4.2vw, 2rem);
  font-weight: 800;
  line-height: 1.3;
  letter-spacing: -0.01em;
}

.page-faq .faq-contact__lead {
  margin: 0.85rem 0 1.3rem;
  max-width: 46ch;
  font-size: 0.92rem;
  line-height: 1.85;
  color: rgba(247, 232, 214, 0.8);
}

.page-faq .faq-contact__list {
  display: grid;
  gap: 0.75rem;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-contact__list li {
  padding: 0.95rem 1.05rem;
  border: 1px solid rgba(247, 232, 214, 0.16);
  border-radius: var(--radius-md);
  background: rgba(6, 24, 38, 0.42);
}

.page-faq .faq-contact__label {
  margin: 0 0 0.3rem;
  font-size: 0.72rem;
  letter-spacing: 0.14em;
  color: var(--cyan);
}

.page-faq .faq-contact__value {
  margin: 0;
  font-size: 0.95rem;
  font-weight: 600;
  line-height: 1.6;
  color: var(--cream);
  word-break: break-word;
}

.page-faq .faq-contact__hint {
  margin: 0.35rem 0 0;
  font-size: 0.8rem;
  line-height: 1.7;
  color: rgba(247, 232, 214, 0.66);
}

/* ---------- 响应式 ---------- */
@media (min-width: 720px) {
  .page-faq .faq-contact__grid {
    grid-template-columns: minmax(0, 5fr) minmax(0, 7fr);
  }
}

@media (min-width: 880px) {
  .page-faq .faq-cats__list {
    display: grid;
    grid-template-columns: repeat(5, minmax(0, 1fr));
    overflow: visible;
    padding-bottom: 0;
  }

  .page-faq .faq-cat {
    min-width: 0;
    height: 100%;
  }
}

@media (min-width: 960px) {
  .page-faq .faq-body__grid {
    grid-template-columns: minmax(0, 3.2fr) minmax(0, 8.8fr);
    gap: clamp(2rem, 4vw, 3.25rem);
  }

  .page-faq .faq-side {
    position: sticky;
    top: 104px;
  }

  .page-faq .faq-group__figure {
    max-width: 62%;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-cat,
  .page-faq .qa,
  .page-faq .qa__summary,
  .page-faq .qa__summary::after,
  .page-faq .faq-side__link {
    transition: none;
  }

  .page-faq .faq-cat:hover,
  .page-faq .faq-cat:focus-visible {
    transform: none;
  }
}
<<<END>>>
